Privacy Policy - Wandsworth Man with Van
Welcome to the Privacy Policy of Wandsworth Man with Van. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, disclose, and safeguard your information when you engage our services.
Information We Collect
When you use our services, we may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and address.
- Service Details: Information about the items to be moved, pickup and delivery locations, and preferred dates and times.
- Payment Information: Credit card details or other payment method information.
- Usage Data: Information about how you access and use our services, including your interactions with our website.
How We Use Your Information
We utilize the collected information in various ways, including:
- To Provide Services: Processing your bookings, managing your account, and providing customer support.
- Improving Our Services: Analyzing usage patterns to enhance our offerings and user experience.
- Marketing: Sending promotional materials and updates about our services, with your consent.
- Security: Protecting against fraudulent activities and ensuring the safety of our platform.
Data Protection and Security
We prioritize the security of your personal information. To prevent unauthorized access, disclosure, or other risks, we implement a variety of security measures, including:
- Encryption: Encrypting sensitive information during transmission.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Audits: Conducting periodic reviews of our security practices.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our business and delivering services.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Your Rights and Choices
You have the right to:
- Access Your Information: View and request copies of your personal data.
- Update Your Information: Correct or update your personal details.
- Delete Your Information: Request the removal of your personal data from our records.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us through the appropriate channels.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, allowing us to personalize content and improve functionality.
You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete that information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Necessity for the performance of a contract with you.
- Legal Obligation: Compliance with legal requirements.
- Legitimate Interests: Processing that is necessary for our legitimate interests, provided your rights do not override those interests.
User Responsibilities
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related functions, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Consent
By using our service, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with the terms of this Privacy Policy, please do not use our services.
Contact Us
Although contact information is excluded as per instructions, for any questions regarding this Privacy Policy, please refer to the designated support channels.
